Assumption Scenario
Your Team
Total employees (operations & admin)
50
Avg. fully-loaded employee cost ($/yr)
$75K
Manual/repetitive work per employee (hrs/wk)
10 hrs
Monthly process volume (transactions/docs)
5,000
Avg. cost per error or exception ($)
$250
Current error / exception rate (%)
5%
3-yr net ROI
—
after all program costs
Annual savings
—
productivity + error reduction
Payback period
—
months to break even
Hours freed / wk
—
across your team
—
hours freed annually
—
FTE equivalent capacity unlocked
Based on 15% task-completion time reduction per Brynjolfsson, Li & Raymond (QJE 2025)
Annual benefit breakdown
Productivity gain—
Error & exception reduction—
Throughput increase—
Management overhead reduction—
Total annual benefit—
Program investment
AI Diagnostic Snapshot—
CLEAR Roadmap—
AI Operations Retainer (12 mo)—
Implementation & change mgmt—
Total investment—
3-year cumulative benefit vs. total investment
Cumulative benefit
Total investment
Breakeven: calculating…
CoreIndividual productivity (14–26% task-completion time reduction): Brynjolfsson, Li & Raymond, QJE 2025 — randomized controlled trial of 5,179 customer support agents. Conservative scenario uses 14% lower bound; aggressive uses 26% upper bound.
SurveyOrganizational productivity gains (96% reporting gains, 57% significant): EY US AI Pulse Survey Q4 2025 — 500 US senior decision-makers (SVP+) across 10 industries.
SurveyRevenue per employee uplift: PwC Global AI Jobs Barometer 2025 — analysis of close to one billion job ads across six continents.
SurveyEnd-to-end integration vs. isolated pilots: BCG AI Radar 2025 — 1,800+ executive survey. Leading companies achieve up to 25% cost savings with end-to-end process redesign.
NoteImplementation reality: BCG AI Radar 2025 — 60% of organizations generate no material value from AI despite investment. These projections assume process-first implementation with workflow redesign.
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